You will need to register an account before you’ll be able to check bookings on AirAsia.
Once you have an account registered with the AirAsia website, you’ll be able to refer back to your existing bookings and flight details at your own convenience from any computer or mobile device. [2] X Research source
From the AirAsia website you can also confirm bookings, select seating and track luggage that is lost or delayed. Bookings can be changed or canceled as need be from your account. You can use the “check flight status” option on the website to know the flight status. Click on that and enter the flight number you want to track. If that option does not give you enough information, you can check a site like Flightaware.
Your email summary will also provide a list of anything else you’re required to bring or be aware of concerning your flight, such as travel laws, airline policies, boarding times and a reminder to have the appropriate forms of identification with you when you depart.
If you don’t have a printer, copy the relevant information down by hand. You could also log in to the mobile version of the site on your smartphone and use your screenshot function to capture a pic of your itinerary or account summary.
AirAsia representatives come from diverse cultural backgrounds and are often fluent in English in order to serve their Western customer base.
You might be expected to provide your flight number and/or proof of identity before information can be given over the phone.
Ask the agent to confirm the status of your booked flight to make sure that there are no surprises once it comes time to depart.
