This article explains how to find out if your healthcare provider has ever received complaints or has had a malpractice lawsuit filed against them.
How Do I Find Out if a Doctor Has Complaints?
Finding out if your healthcare provider has ever received any complaints may be a bit tricky. While you may be able to see some ratings or disciplinary information on a healthcare rating website, it may not be complete or current. In some cases, it is up to the healthcare provider to self-report problems, which some may avoid doing.
How Do I Do a Background Search on a Healthcare Provider?
It may take some time to search for information on a healthcare provider, so don’t be discouraged if you don’t get answers immediately. In some cases, you may need to speak with someone on the phone if you can’t find the answers online. To do a background medical search:
Go to the Federation of State Medical Board’s Physician Data Center to check the healthcare provider’s basic information. This includes education and board certifications, which are additional exams that some doctors take to prove their specialty knowledge. Other information may include what states an active license is maintained and any actions against the healthcare provider. Check the state’s medical licensing board for your state and anywhere the healthcare provider has practiced using the American Medical Association Doctor Finder. If you find a healthcare provider’s license has been suspended, that generally means that there has been an actionable offense. Do an online search. Place quotation marks around the healthcare provider’s name and follow this with keywords like “malpractice,” “lawsuit,” “sanction,” “complaint,” or “suspension. " Start by using only one keyword at a time. You can use more as you widen your search.
Remember that there may be more than one healthcare provider with the same name, so cross-reference whatever information you find.
How Do I Make a Qualified Judgment When Selecting a Doctor?
Keep in mind that evaluating a healthcare provider based on their malpractice track record or ratings may not provide the whole story. For example, some rating websites may indicate that a surgeon is “successful.” However, some surgeons, in order to keep their ratings high, will not accept high-risk patients. A record that shows a higher failure rate doesn’t always mean that a healthcare provider is “less successful.”
The same may apply to a malpractice suit. As much as a malpractice suit may be a red flag, it doesn’t necessarily mean that it was justified. It is not unusual for a suit to be filed for a death or injury beyond a healthcare provider’s control.
Try to be objective and focus on finding the best healthcare provider, surgeon, or specialist for your needs and condition. Don’t hesitate to ask a healthcare provider about a malpractice suit or other action you may find.
Summary
When searching for a healthcare provider, you may want to see if they have ever received any complaints or have had any malpractice suits filed against them. To search for this information, you can use specific keywords, as well as certain reputable websites.
While found information may be helpful, keep in mind that it may not accurately or fully reflect the healthcare provider’s skills or the circumstances around the complaint or lawsuit.
A Word From Verywell
Upon completing a background search, don’t be disappointed if you end up with little information. It may mean that the healthcare provider has a clean record, or it may be that an infraction has been removed.
You can always ask your healthcare provider directly if they have had a malpractice suit filed against them. Be respectful and follow your gut when it comes to finding the best healthcare provider for your needs.
That the treatment given was not consistent with the standard of careThat the patient suffered an injury as a result of inappropriate treatmentThat the injury resulted in significant loss or other difficulties
