If you don’t see a similar notification in the drop-down menu, try plugging your Android into a different USB port on your computer.

Windows Media Player isn’t available on some Windows 10 computers.

Windows Media Player isn’t available on some Windows 10 computers.

If you don’t see your Android’s name here, try opening your Android’s notifications menu and re-selecting the USB or MTP option. You can also check out the “Troubleshooting” section.

If your MP3 player has a separate syncing cable, make sure that it can be used with your computer.

Windows Media Player isn’t available on some Windows 10 computers.

Windows Media Player isn’t available on some Windows 10 computers.

You can see the amount of space remaining on your item by looking at the storage progress bar that’s at the top of the “Sync” pane. Not all mobile items or MP3 players support videos and/or pictures.

For MP3 players, your new songs will be available just like any song already on the player. For Androids, you’ll find the content in the associated apps. To play your synced music, open your music player app; to play synced video files, open your video player app.

Disconnect your MP3 player or Android. If the item came with an installation CD, insert the CD now. If you don’t have a CD, open the device manufacturer’s support website. Search for your item’s model and check the Drivers or Downloads section for an installer. Run the installer from the disk or the downloaded file and follow the prompts to install the driver.

Press Alt to display the menu. Select Help. Click Check for updates. . . . Click Update if prompted to install any available updates.

Open Start. Type in services, then click Services at the top of the window. Right-click Portable Device Enumerator Service. Click Properties. Set Startup type to Automatic and then click Start. Check Windows Media Player for your item.