Call 877-623-4997 to reach customer support.

Visit https://myhelp. fitbit. com/s/support?language=en_US and click on “Live Chat” to start your chat.

Visit Fitbit’s Twitter account at https://twitter. com/FitbitSupport

Visit https://help. fitbit. com/?cu=1&form=general to submit your inquiry.

Visit https://help. fitbit. com/?l=en_US&cu=1&fs=ContactUs and click on “Broken Band?” to submit your warranty claim.

Visit https://community. fitbit. com/t5/Community/ct-p/EN to search the Fitbit forums.