You can find the online Help Center here: https://www. flipkart. com/helpcentre. If your question involves a common topic like Flipkart Plus or cancellations and returns, look at the “Help Topics” tab instead.
If you have a question about returns, check the list of non-returnable items listed on the “Cancellations and Returns” page in the Help Center. Flipkart doesn’t have a live chat option. If you’d prefer to speak to a real person immediately, try calling instead. [4] X Research source
If you’re in a rush, consider calling the company instead.
For example, try sending them a message like this: “Hello! I just ordered something on the website, but the purchase isn’t showing up on my profile. What should I do?”
If you’re using a cell phone, you can also use the “Messenger” app to reach Flipkart. For instance, try saying something like: “Hello! I recently received an order from your company, but one of the pieces was missing. Who should I talk to about this?”
Although their phone lines are open 24/7, customer care associates get the least traffic at 9 AM (GMT +5:30). On average, each caller has to wait about 15 minutes before being helped by a customer care associate. Flipkart doesn’t have an official complaint number. If you have any issues at all, this is the number to call.
For example, try starting your letter off like: “Dear Flipkart Customer Care, I’m writing to thank you about your diligence in handling the issues with my order refund. ”
Address the envelope as follows: Flipkart Internet Private Limited/n Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block/nKoramangela, Bangalore - 560034/nKarnataka, India. Keep in mind that Flipkart’s corporate and postal addresses are identical.
