This contact form is mainly for questions about investors, not vehicle sale or service. The form is simple and straightforward—you only need to provide your email address, full name, and your comment or question.
For help with SYNC, MyFordTouch, or Navigation, use the SYNC chat option For questions about vehicle features, service, maintenance, warranty, and protection plans, use the vehicle chat option
For example, you could tweet a question to Ford’s account, such as “Hey @FordService, my car is only 2 weeks old and the leather seats have already started to discolor. Can you help me with this?” You can find their Twitter account at https://twitter. com/FordService. You can also comment questions about Ford’s posts on Facebook, such as “How soon will this model be coming out?” You can find their Facebook page at https://www. facebook. com/ford/. You can also leave questions about specific videos on their YouTube channel, https://www. youtube. com/user/Ford.
If you live in the U. S. , call (800) 392-3673. If you live in Canada, 1 (800) 387-9333. If you live outside of the U. S. and Canada, consult the global website for your region’s service number
For example, if your car breaks down, the service hotline can help you figure out the problem.
For example, if you’re concerned about a recent recall, make sure to have the recall number, the name of the part, the date of the recall, and any other necessary information on hand. You can find your local dealership’s contact information by entering your zip code at the bottom of Ford’s “Contact Us” page: https://www. ford. com/help/contact/#chat. If you aren’t satisfied with the salesperson’s response, ask to speak with the sales manager or service manager at the dealership.
You can find the members’ names in the Table of Contents section of the company’s annual report. Send the letter to the company’s listed mailing address:Ford Motor CompanyP. O. Box 6248Dearborn, MI 48126 If you’re writing to the board of directors, add “Shareholder Relations (Care of: [Member’s Name])” below “Ford Motor Company. ”