How To Contact Instagram in the App
You can report spam or abuse, a feature that isn’t working, or bad image/video quality in Instagram’s Help Center directly within the app. You can also give general feedback.
Tap your profile icon in the bottom menu. Tap the menu icon in the top right. Tap Settings. Tap Help. Tap Report a Problem. Select one of the following options: Spam or AbuseSomething Isn’t WorkingGeneral FeedbackImage or Video Quality Issue If you selected Spam or Abuse, select the most relevant form of spam or abuse you’re experiencing o the next tab and follow the given instructions. If you selected any other option, use the given field to type out a description of the issue and optionally tap Take Screenshot or Upload to add images or files, then tap Send in the top right. Note Instagram may review your submission and take necessary action to resolve it, but don’t expect it to be resolved quickly or to hear back from Instagram at all.
How To Contact Instagram via Contact Submission Form
If you have a specific problem that can’t be reported by following the instructions above, you may be able to get in contact with Instagram by submitting an online form for that specific reason.
Spam or AbuseSomething Isn’t WorkingGeneral FeedbackImage or Video Quality Issue
If you selected any other option, use the given field to type out a description of the issue and optionally tap Take Screenshot or Upload to add images or files, then tap Send in the top right.
Determine if your reason for contacting Instagram has anything to do with the following: Needing to send a DMCA report of copyright infringement. Needing help with a nonprofit fundraiser you’ve created or donated to. Needing help with donations on Instagram Stories and Live. Needing help with a payment on Instagram. If your reason is falls under any of the above options, continue to step three. Otherwise, skip to the next section to find out how to contact Instagram by mailing address, phone or email. Select the relevant link below to go to the online contact in the Instagram Help Center: DMCA report contact form Nonprofit fundraiser contact form Donations contact form Payment contact form Follow the instructions for the contact form you’d like to submit. Note Please note that submitting an online form does not guarantee that Instagram will be in touch with you.
Contact Instagram via Mailing Address, Phone or Email
Instagram accepts contact requests via mail, phone and email, however it’s very unlikely that you’ll receive an answer back.
Needing to send a DMCA report of copyright infringement. Needing help with a nonprofit fundraiser you’ve created or donated to. Needing help with donations on Instagram Stories and Live. Needing help with a payment on Instagram.
DMCA report contact form Nonprofit fundraiser contact form Donations contact form Payment contact form
Send a letter by mail to Instagram using the following address: Instagram, LLC 1601 Willow Road Menlo Park, California 94025 Tip You may wish to include an “Attn:” line to direct your letter to the most relevant department or person. For example, include Attn: Instagram Designated Agent for the purpose of sending a DMCA report. Call Instagram by phone at 650-543-4800. Note You may be greeted by an automated answering system and may not be able to speak with a real person. Send an email to support@instagram. com. Note Many emails may go unanswered due to the volume of email messages Instagram receives to this email address.
Instagram, LLC
1601 Willow Road
Menlo Park, California 94025
