Skrill’s US customer service line is available from 9 AM to 7 PM EST. If you’re an international customer, contact Skrill through one of these phone numbers:[2] X Research source All Countries: +44 203 308 2520 (8 AM to 5 PM, UK time) United Kingdom: +44 203 308 2519 (8 AM to 5 PM, local time) Germany: +49 302 2403 0293 (9 AM to 6 PM, local time) Spain: +34 935 452 390 (9 AM to 6 PM, local time) Italy: +39 064 5236612 (9 AM to 6 PM, local time) Poland: +48 221 288 257 (9 AM to 6 PM, local time) France: +33 173 443 315 (9 AM to 6 PM, local time) Russia: +7 495 249 5439 (10 AM to 7 PM, Moscow time)
You have to be logged in to access this message form. Skrill’s customer service team will contact you through the email you provide in the form.
Sofia is available 24/7, so you can submit your questions anytime.
Base verification (confirming your name, birthdate, address, ZIP code, job, and SSN) ID verification (uploaded photo of you holding your passport, permanent resident card, passport card, state ID card, or driver’s license) Address verification (recent document/bill that shows your address) Submit pictures of these documents directly through Skrill.
Pictures of your personal documents An explanation about a recent login Updates on the personal info associated with your account
You can also send a snail mail complaint letter to Skrill at:Skrill USA, Inc. One Biscayne Tower2 S Biscayne BoulevardSuite 2630Miami, FL 33131
